Program Manager II - Social Impact & Investments

Program Manager II - Social Impact & Investments

Hiring Organization: 
PNC Bank, Greater Maryland Region

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Program Manager II - Social Impact & Investments, you will be within PNC's Community Development Banking (CDB) organization. This position is primarily based in a location within PNC’s footprint. Preferred locations are listed in this requisition. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities can be performed remotely. Additional locations may be considered.

The Program Manager II - Social Impact & Investments will be responsible for managing Community Development Banking’s (CDB’s) contributions program. This role serves as the department’s primary liaison to executive leadership, the PNC Foundation and local market management with regard to grants, sponsorships and other business development investments made by Community Development Banking. Candidates should have grant and sponsorship management experience, and training in corporate philanthropy.

In addition to the job description below, primary duties and responsibilities will include:

  • Developing and implementing a multi-year grants and sponsorships strategy that meets departmental and corporate goals for Community Development Banking.
  • Negotiating sponsorships with regional and national community organizations that have a focus on community development on behalf of CDB.
  • Managing the CDB activation at related events (conferences, conventions, dinners, etc).
  • Providing monthly & quarterly reporting and leadership around progress towards goals.
  • Guiding CDB market teams in appropriate resource allocation for community commitments necessary to develop an outstanding community development program.
  • Offering value-added consultation on community development grants and sponsorships to CDB teams and other lines of business with a contributions budget.
  • Ensuring CDB grantmaking is in compliance with PNC Foundation governance and IRS guidelines and will serve as a CDB liaison to the PNC Foundation/Community Affairs, and PNC Sponsorships teams. Will also ensure CDB sponsorship and business development investments are in compliance with PNC expense policy and charitable sponsorship contributions processes.
  • Supporting the successful delivery of community development goals outlined in public commitments made by PNC Bank.
  • Serving as the responsible party presenting large grants for approval to the PNC Foundation Board of Directors or presenting large sponsorships for approval to the PNC Central Market Investment Committee (CMIC).
  • Collaborating with key internal eco-partners including other program managers for the successful execution of CDB programs and stakeholder management efforts, as well as with PNC Corporate Communications and Marketing, to promote the community development investment activity completed by CDB.
  • Representing PNC Community Development Banking as needed, to include speechmaking, attendance at events, etc.


Job Description

  • Leads a team of project managers to ensure the execution of organizational programs in support of corporate strategy. Typically project size is $10m to $25m.
  • Manages the general and detailed planning stages of organizational programs; influences project decisions to achieve overall program goals.
  • Oversight and accountability for the program budget while working to ensure success of the program.
  • Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results.
  • Teams with service partners to ensure seamless delivery and a consistent experience across multiple distribution channels.


PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.



  • Accuracy and Attention to Detail – Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
  • Analytical Thinking – Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.
  • Consulting – Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations.
  • Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • IT Standards, Procedures & Policies – Knowledge of and the ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.
  • Organizational Leadership – Knowledge of, and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.
  • Problem Solving – Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
  • Project Administration – Knowledge of, and ability to use, organizational strategies, practices and tools for administering projects.
  • Project Management – Ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives.


Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.





Additional Job Description

Base Salary: Commensurate with skills and experience.



PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC.


Disability Accommodations Statement:

The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at

The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.


Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.


California Residents

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Job Category: 
Publish date: 
Position Location: 
Multiple Locations
Type of Position: 
Education Requirement: 
Experience Requirement: 
3-5 Years
Submitting Organization: 
PNC Bank, Greater Maryland Region