Chief Program Officer

Chief Program Officer

Hiring Organization: 
Baltimore's Promise

Position Overview

Baltimore’s Promise is seeking a Chief Program Officer to serve as a critical member of the executive management team and provide oversight and leadership for the long-term initiatives and demonstration models of Baltimore’s Promise, in collaboration with the Chief Executive Officer.  Working in consultation with the CEO, the CPO will articulate and implement the strategic vision and leadership of the Program and Data teams of Baltimore’s Promise. The CPO will be responsible for the operations, implementation, and scaling of a significant portfolio of programs and initiatives, including but not limited to the following:

  • Grads2Careers, a multi-year initiative jointly implemented by Baltimore’s Promise, the Mayor’s Office of Employment Development, and Baltimore City Public Schools (City Schools);
  • The permanent establishment of the Baltimore Youth Data Hub, an integrated data system that will integrate individual-level, de-identified data from multiple data sets, including data provided by public agencies;
  • School-Community Partnerships, an effort co-led by City Schools and supported by the T. Rowe Price Foundation that has engaged a diverse set of community partners in its co-creation process;
  • The recruitment for, development of, and ongoing staffing for a Community Advisory Board for Baltimore’s Promise comprised of community and resident leaders; and
  • Collaborative, cross-organizational leadership of the development, implementation, and evaluation of demonstration models related to Baltimore’s Promise’s organizational focus on improving older youth literacy rates at a population level over the next ten years.

In addition to having the Senior Director of Data Initiatives and the Senior Director of programs report directly to this position, all initiative and program staff will report up to the CPO. The CPO will also manage consultants and contractors related to the efforts for which the CPO is the direct programmatic contact.

As a part of the executive leadership of Baltimore’s Promise and the leader of the organization’s programs portfolios, it will be incumbent upon the CPO to ensure that the programmatic and data work of Baltimore’s Promise is planned, implemented, and evaluated in alignment with the Baltimore’s Promise’s organizational values, listed below, and our race equity and inclusion statement, linked here.

In our fight for justice and systems change, our values as individuals, teams, and as an organization are the following:

  • Equity – Our efforts and initiatives are co-developed and driven by the lived experiences of those most negatively impacted by the outcomes we seek to improve. Race, ethnicity, gender, or other attributes should not have predictive power over support, resources, and opportunities that one can access.
  • Hustle – We are self-starters who take the initiative to strategically identify and advance solutions to address failures in achieving positive outcomes for children, youth, and families. We work efficiently, cross-functionally, and resourcefully – with a sense of urgency – to carry out the mission of the organization.
  • Humanity – We honor individuals and communities by holding ourselves and our partners accountable to act with integrity, compassion, kindness, and empathy.
  • Creativity – We are fun and innovative. Our first idea may not be the final strategy because we look for and embrace new ideas from diverse sources. We celebrate accomplishments of staff and partners.
  • Shared Accountability – Shared Accountability is our collective responsibility for the work of the organization, not a threat of sanction. When we say we will do something, we will do it, and if we don’t, we will communicate our reasons why. We must be both supportive and critical of one another to ensure that we meet individual and team responsibilities that contribute to larger organizational goals.

The CPO will be responsible for holding staff, partners, and themselves accountable to work in alignment with these foundational principles and ways of working.

Duties and Responsibilities

Organizational Leadership

  • Act as an adviser to the Executive Director and Senior Management Team
  • Assist the Executive Director, Chief Operating Officer, and Senior Directors in facilitating effective decision-making
  • Oversee the development, execution, and evaluation of programs and initiatives 
  • Support the Executive Director in the sustainability planning for efforts within the CPO’s portfolio and Baltimore’s Promise’s general operations by prospecting new funding private sources, assessing available public funding opportunities for viability, writing grant proposals, and facilitating a process to complete grant reports in a timely fashion
  • Facilitate interdepartmental and inter-initiative coordination on key organizational projects and initiatives in order to ensure regular information-sharing, timely completion of tasks, and achievement of process benchmarks
  • Identify and put in place project management systems and tools that can assist in the team’s execution of assignments and help chart progress on project goals
  • Develop the structure of the Community Advisory Board in collaboration with existing interim co-chairs, including but not limited to the following processes and protocols: governance, recruitment, meeting structure, feedback loop to Baltimore’s Promise staff and Baltimore’s Promise Board, and staffing
  • Act as strategic thought partner alongside the organization’s senior leadership, helping to analyze key stakeholders and translate Baltimore’s Promise’s overarching mission into specific strategies and tactics to advance the organization’s collective impact work in a highly political climate
  • Support Executive Director on the preparation of external-facing materials related to initiatives overseen by CPO, including but not limited to slide decks, grant applications and reports, meeting agendas and materials, and outcomes and data presentations
  • Uphold the organizational value of Shared Accountability by establishing a clear and transparent process in which staff understand their role and contributions to collaborative processes, project outcomes, and/or deliverables along with the timeline and deadlines required to execute in a satisfactory manner
  • Participate in youth, adult resident, practitioner, and community engagement sessions when needed

Data Initiatives and Programmatic Oversight

  • Establish a system for centrally keeping organized, up-to-date programmatic data to understand the effectiveness of implementation
  • Advise the Senior Directors on process, workflow, and collaborative approaches to improve outcomes
  • Proactively manage initiative and program budgets ranging from smaller projects to multi-million-dollar initiatives, including but not limited to developing budgets and fundraising targets, understanding resource usage against original allocations, prospecting and identifying opportunities for funding and/or collaboration that can leverage in-kind resources or thought partnership, and projecting future years’ budgets based on actuals to date and fundraising picture
  • Employ a Results-Based Accountability framework in the initiation of new projects and programs
  • Ensure that participatory practices are embedded in data and programmatic work from the earliest points of development and iteration to evaluation
  • Offer potential solutions or strategies in collaboration with Senior Directors regarding adaptive challenges related to advancing complex initiatives

Stakeholder Engagement

  • Represent Baltimore’s Promise at citywide collaborative tables and steering committees and take on leadership roles when especially relevant to the work of Baltimore’s Promise, including but not limited to the following: Baltimore City Children’s Cabinet – Literacy Workgroup, Grade Level Reading Campaign Steering Committee, Early Childhood Advisory Council, boards for organizations or efforts relevant to our organizational priorities.
  • Interface and engage with funders alongside CEO to provide data and process updates and advocate for needed resources
  • Build professional network comprised of a diverse group of stakeholders that can be leveraged for partnerships or engagement
  • Stay abreast of the work of local partners and elected officials and bring relevant developments to senior and executive level management
  • Advise senior and executive level management on communication strategy and stakeholder engagement related to initiatives within their respective portfolios

Required Skills and Experience

  • A Bachelor’s Degree in a human services or related field
  • A minimum of eight years of experience in the nonprofit, government, or philanthropic sectors with roles and leadership positions showing a progression of responsibility over time, culminating in, at minimum, a senior management role
  • A minimum of eight years of experience working in Baltimore City
    • Baltimore City residency is strongly preferred
  • Demonstrated commitment to working in service of youth from low-income families; Black, Indigenous People of Color (BIPOC) communities; and communities experiencing concentrated poverty
  • Experience directing or supervising multiple programs or contracts and managing efforts supported by both public and private funding streams
  • Ability to adeptly plan, manage, and project complex budgets that blend public and private funding streams
  • Excellent writing and presentation skills with a successful track record of clearly communicating complex concepts to diverse audiences
  • Strong analytical ability that can be applied in multifaceted ways, from root cause analysis to assessing multiple sources of data that inform the development of new work or refinement of existing work
  • Demonstrated proficiency in long-term project management and meeting process targets and deliverable dates for complex projects
  • Demonstrated ability to manage an initiative or long-term project, from development and stakeholder engagement to implementation and evaluation of efforts
  • Previous experience with issues related to integrating data or working with individual-level data and sensitive information
  • Ability and willingness to apply race equity lens to all aspects of management, portfolio oversight, and organizational leadership
  • Ability to develop relationships with collaborators, decision-makers, practitioners, funders, resident leaders, community partners, and other key stakeholders
  • Understanding of Baltimore’s historical, social and political context, particularly issues facing children and youth
  • Passionate about using data to illuminate inequities and improve outcomes for children, youth, and families in Baltimore

Salary and benefits: The salary range for this position is $112,000 - $125,000 with full benefits including health insurance, paid vacation and sick leave, cell phone and mileage stipends, and support for professional development opportunities.

Travel: In normal circumstances, periodic travel to conferences or issue-related convenings may be necessary, but in general, very little travel outside of Baltimore City is required. During the COVID-19 pandemic, the Baltimore’s Promise team works remotely. Out of an abundance of concern for the safety and wellbeing of its staff, Baltimore’s Promise prohibits staff from participating in in-person convenings or meetings in accordance with current public health guidance and best practices. The CPO must be able to work effectively from a remote setting for the foreseeable future.

About Baltimore’s Promise

Baltimore's Promise is a citywide collaborative composed of public, business, higher education, nonprofit, community, and philanthropic leaders. We serve as a catalyst for organizing efforts and resources around a shared vision: all Baltimore City youth will travel a safe, healthy, and successful educational path from cradle to career. Baltimore’s Promise uses data to report on outcomes for children from birth through their early careers in order to understand the complex needs our city’s children.

We promote a data-based approach to program and policy design--one that is informed by context and lived experience of the communities affected and conducted with the participation of all stakeholders. Recognizing enduring inequities resulting from persisting racism, ethnocentrism, sexism, and the intersections thereof, we employ a race equity lens to all aspects of data collection, analysis, interpretation, and presentation.

Employment Opportunity

Baltimore’s Promise is committed to the principle of equal employment opportunity. It is our policy to recruit, hire, train, and promote individuals, as well as administer all personnel actions, without regard to race, color, religion, creed, age, sex, sexual orientation, marital status, national origin or ancestry, status as an individual with a disability who is otherwise qualified to perform the essential functions of his or her position, or any other protected characteristic in accordance with applicable laws. Baltimore’s Promise will not tolerate any unlawful discrimination, and any such conduct is prohibited.

Application instructions: 

Submit your application materials here:

Application materials submitted through online job platforms or by email may not be considered.

  • CV or résumé
  • Cover letter
  • Two professional writing samples for which you were the primary or sole author
  • Statement of approach to applying race equity and inclusion lens to their leadership and management approach, programmatic oversight, and data analysis.
  • Names, titles, and relational context of three professional references. We will not contact references unless you advance in the application process, and we will inform you prior to contacting your references.
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Experience Requirement: 
5-10 Years